Applied AI,
Dynamics 365,
Automation & Code.
Forward Deployed Engineer · Digital Transformation Manager
- 1,0971,097
- pull requests merged in five months
- 60+60+
- branches on the CRM, from the Gulf to Spain
- 15,000+15,000+
- customer service cases handled in it
- 200+200+
- staff on the internal AI platform
Worked with
Skills
- 1,0971,097
- pull requests merged in five months
- 60+60+
- branches on the CRM, from the Gulf to Spain
- 15,000+15,000+
- customer service cases handled in it
- 200+200+
- staff on the internal AI platform
Applied AI
LLM platforms on AWS Bedrock, Claude, agents and tool use, RAG, evaluation sets, voice agents, n8n
Microsoft
Dynamics 365 Customer Service and Sales, Dataverse, Entra ID, Power Platform, Microsoft Graph
Engineering
Next.js, React, TypeScript, Python, Laravel, PostgreSQL, Supabase, Vercel, CI/CD, automated testing
Languages
Arabic (native), English (professional)
Sixty branches in seven countries, no shared place to serve a customer. One CRM handles 15,000+ cases across 60+ branches, every day.
- Role
- Designer and lead engineer
- Years
- 2024 to present
- Stack
- Dynamics 365, Dataverse, Next.js, TypeScript, Microsoft Entra ID
- Scale
- 60+ branches, seven countries, five languages
My work lived in mail, CRM, GitHub and servers, and nothing watched it for me. One assistant on my desktop says what needs me and does the work I approve.
- Role
- Designer and engineer, solo
- Years
- 2026 to present
- Stack
- Claude, Next.js, TypeScript, Python, Microsoft Graph, local speech models
- Scale
- Runs on my own machine
CVs piled up in a shared mailbox, read and scored by hand. Candidates apply online and recruiters open applications already scored.
- Role
- Product engineer, end to end
- Years
- 2024 to present
- Stack
- Next.js, AI CV scoring, OCR, Microsoft Graph
- Scale
- Live for the whole group
Investors ask in two languages, and a guessed answer costs trust. An assistant that answers by text and voice from approved facts only.
- Role
- Builder and operator
- Years
- 2024 to present
- Stack
- Next.js, AI assistant, text and voice
- Scale
- Public site, in Arabic and English
Experience
Forward Deployed Engineer
MHG Trading JSC, Riyadh
Digital Transformation Manager
MHG Trading JSC, Riyadh
Digital Transformation Consultant
SAS Foundation · part-time, remote
Full-Stack Developer
MHG Trading JSC · customer portals and payments
Web Developer
MHG Trading JSC · corporate websites in four languages
Front-End Developer
MHG Trading JSC
Graphic Designer
MHG Trading JSC
Hiring for a senior role? Let's talk.
Tell me the role or what is slowing your team down. I reply within two working days.